Support

We're here to help. Reach out through any of the channels below.

General Support

Questions about your account, events, or how the app works.

support@eventscout.app

Privacy Concerns

Questions about your data, privacy policy, or GDPR/CCPA requests.

privacy@eventscout.app

Bug Reports

Found something broken? Let us know with as much detail as possible.

bugs@eventscout.app

Response Time

We typically respond within 24 hours on business days. For urgent issues, please include "URGENT" in your subject line.

Frequently Asked Questions

How does EventScout find events?

EventScout uses AI to scan publicly available event listings across the web. We look at your city and interests to find events that match what you care about, then present them as easy-to-browse cards.

Why am I not seeing events in my area?

Make sure your location is set correctly in the app settings. EventScout works best in cities with active event scenes. You can also try broadening your interest categories to see more results. If you just signed up, it may take up to an hour for your first events to appear.

How do I delete my account?

You can delete your account from within the app by going to Settings > Account > Delete Account. This will permanently remove all your data, including saved events and preferences, within 30 days.